For DPF HUB Mobile Application by V-TECH India Automotive Pvt Ltd
1. INTRODUCTION
• This Privacy Policy and Data Handling Notice explains how V-TECH India Automotive Pvt Ltd (“we”, “our”, or “us”) collects, uses, stores, and protects your information when you use the DPF HUB mobile application (“the App”).
• By using the App, you agree to the terms outlined in this policy.
2. PURPOSE OF DATA COLLECTION
• The App is designed for OEMs and clients to create and manage job cards for Diesel Particulate Filter (DPF) cleaning at our service centers across India.
• We collect data strictly to enable service functionality, tracking, and support.
3. TYPES OF DATA COLLECTED
• Personal Information: Name, contact number, email address, and company details (as provided by users).
• Device and Usage Data: Device model, operating system, app usage logs, error reports, and IP address.
• Location Data: If enabled, location is used to assist with logistics and service tracking.
4. HOW WE USE YOUR DATA
• To enable job card creation, updates, and real-time service tracking.
• To provide customer support and respond to inquiries.
• To maintain and improve the app experience and operational efficiency.
• To generate invoices and manage client account services.
• To meet legal obligations and resolve disputes, if any.
5. DATA SHARING AND DISCLOSURE
• We do not sell your data to third parties.
• Your data may be shared with our service personnel or authorized third-party vendors solely for processing and completing DPF-related services.
• Data may be disclosed to authorities when legally required.
6. DATA SECURITY
• We apply strong security measures including encrypted storage and limited access protocols to protect your data.
• Only authorized V-TECH employees or trusted service providers have access to your data, under strict confidentiality agreements.
7. USER RIGHTS
• You have the right to access, correct, or delete your data.
• You may request data export or object to certain processing.
• To make any request, contact us at info@v-techindia.in
8. DATA RETENTION POLICY
• Your data is retained only as long as necessary for service and compliance purposes.
• Once no longer required, data will be securely deleted or anonymized.
9. CHILDREN’S PRIVACY
• The App is not intended for users under the age of 16. We do not knowingly collect data from children.
10. INTERNATIONAL DATA TRANSFER
• If your data is processed outside India, we ensure it is handled with adequate protection in compliance with applicable data protection laws.
11. POLICY UPDATES
• We may revise this Privacy Policy from time to time. Any changes will be communicated through the App or company website.
• Continued use of the App after such updates constitutes acceptance of the revised policy.
12. CONTACT DETAILS
• If you have questions about this policy or your personal data, please contact us at:
• Email: info@v-techindia.in
• Privacy Policy Updated on: 27/06/2025
• City: Bengaluru, India